Return & refund policy

Cancellations and returns

Orders cannot be cancelled or returned once placed. We will always help in the situations below.

Damaged, defective or wrong copies

If a book or issue arrives damaged, has a printing defect, or is the wrong item, contact us with a photo within 7 days of delivery. We'll send a replacement at no cost, or a full refund if the item is out of stock.

Orders that never arrive

If an order is lost in transit, we'll send a replacement or a full refund after checking with the postal service or courier.

Digital issues

Digital issues cannot be refunded once downloaded. If a file won't open or download, tell us and we'll fix it; if we can't, you'll get a full refund.

Payment taken but no order

If money left your account but the order wasn't confirmed, it is returned automatically within 5 to 7 working days. If it isn't, please contact us.

Subscriptions

Subscriptions cannot be cancelled once started. You can change your delivery address at any time.

How refunds are paid

Refunds go back to the original payment method (UPI, card, netbanking or wallet) and arrive within 5 to 7 working days of approval.